At Wiley X EMEA our customer service is in focus, therefore, we attempt to ship out all online orders within 24 hours*, after we receive the order in our online ordering system.

All our customers will automatically receive an email with the Track & Trace informationĀ“s as soon as their order has been processed by our warehouse.

Please note that the tracking system on the package can be delayed up to 4 hours.

Delivery and duration time for each country is as noted below:
1 to 3 days to: Denmark, Finland, Netherlands, Croatia, Luxembourg, Malta, Russia, Sweden, Turkey, Germany

3 to 4 days to: Belgium, Cyprus, Estonia, France, Iceland, Italy, Poland, Britain, Czech Republic, Hungary, Vatican, Austria

4 to 5 days to:  Albania, Bosnia and Herzegovina, Belarus, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Monaco, Montenegro, Northern Ireland, Norway, Portugal, Romania, Serbia, Slovenia, Spain, Ukraine

5 to 6 days to: Bulgaria, Greece, Slovakia

7 to 8 days to: Andorra, San Marino

If your delivery country not mentioned in the list above, the delivery time may be obtained by contacting us by e-mail: info@wileyx.eu

The delivery times indicated are issued by the shipping companies that Wiley X Europe is currently using. Wiley X Europe cannot be held liable for any delays that the delivery may or could be exposed to.

* Wiley X is processing orders within normal business hours therefore the order will not be processed during weekends and holidays.