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Privacy Policy Customers and Third Parties

We take your data protection seriously

We process personal data and have therefore adopted this Privacy Policy, which tells you how we process your data.

To protect your personal data as best as possible, we continuously assess the level of risk that our data processing affects your basic rights negatively. We are particularly aware of your risk of discrimination, ID theft, to suffer financial loss, loss of reputation or data privacy.

In the case that the decisions, we need to take, depend on our ability to process sensitive personal data, biometric information or criminal offenses about you, we will conduct an analysis of the impact of data processing on your privacy. Impact assessment is carried out before we begin processing your personal data.

Controller and Contact Information

Wiley X EMEA, Branch of Wiley X EMEA, LLC, USA is the data controller and we ensure that your personal data is processed in accordance with the legislation.

Contact Information:

Contact person:
Wiley X EMEA, Branch of Wiley X EMEA, LLC, USA

Søndergade 8, 7570 Vemb


Phone number:
+45 96930045

Data Responsible:
Wiley X EMEA, Branch of Wiley X EMEA, LLC, USA



We ensure fair and transparent data processing

When we ask you to provide us your personal data, we will inform you about the data we process about you and for what purpose. You will receive information about this at the time of collection of your personal data.

If we collect data about you from others, such as a supplier, authority or collaborator, you will typically be informed in the beginning of the process and in most cases we will ask you to obtain the necessary information. The purpose of obtaining information from you will almost always be justified by the assignment we have received from you in order to fulfill a contract.

If we collect data about you, we will inform you about this within 10 days after we have obtained your personal data.

Exemptions for disclosure

We send out our disclosure information to all customers that we create cases for and new customers who are not yet filed.

We do not send out personal data notification to a customer who’s filed cases we are obliged to keep according to the bookkeeping legislation. The reason for this is, that we have made an interest of balance and have come to the following:
  • We have no information on customers other than name and address.
  • Customers have provided us with information and are aware that we have them and keep them.
  • It will be associated with high costs having to enter name and address for mailing or finding relevant email addresses.

Based on the above, personal data notifications are not sent to customers in filed cases.
In particular, it has been considered whether persons, who have taken a vision test and where the case is filed, must have a special notice or to sign a declaration of consent. We have made an interest balance based on the following conditions:
  • The customer has provided us all information
  • The customer has naturally been present at the making of the vision test. The test does not contain any particularly sensitive information that may be misused, and is solely made for the manufacturing of prescription lenses. We do not consider it significant sensitive information whether or not one wear prescription glasses, as this is visible in any case.

Concerning vison tests, we have therefore also chosen, based on an interest weighing, that it is not necessary to obtain consent or to provide a personal statement in archived cases.

No personal data is sent to third parties in archived cases. Practically, we do not store information about third parties. However, with B2B customers where a firm or a company is customer, there may be a name and a business telephone number. This information has been given to Wiley X by the person himself and it is personal information, which can be found in a phonebook or similar. The persons concerned who have written us from a company signed email address will, in our opinion, consider it extremely strange to receive personal data information from us concerning old archived cases.

For the future, third parties, as for example B2B customers will receive personal data information and a reference to WILEY X 'personal data policy on the website.

We use this kind of data about you

We use data about you to ensure that we have the correct information, which is relevant to the assignment you have given us. The data we use will be described in a data processing list and you will receive a personal data announcement from us, indicating which personal data we typically use in your case type.

WILEY X has prepared a personal data statement that is sent to customers and third parties.

We collect and store your personal data for specific purposes

We collect and store your data solely for a specific purpose, namely to fulfill the assignment you have given us.

We collect information to:

  • have clear identity information on you
  • be able to transfer messages and send communication and keep you informed.
  • settle any amounts to your account, comply with legal requirements, including accounting regulations, tax documentation and customer accountancy rules.

The above listing is not complete.

We treat only relevant personal data

We only process data about you that are relevant and sufficient in relation to the purposes defined above. The purpose is crucial in order to determine, which type of data about you is relevant to us. The same applies to the number of personal data we use. For example, we do not use more data than those we need for the specific purpose.

Before we process your personal data, we will investigate the possibility to minimize the amount of data about you. We also investigate whether some of the data types we use, may be used in anonymous or pseudonymized form. We can comply with this, if it does not adversely affect our obligations or the service we offer you.

We process only required personal data

We collect, process and store only the personal data needed to meet our intended purpose. Additionally, it may be decided by law, what type of data is required to collect and store for our business operations. The type and extent of the personal data we process may also be required to fulfill a contract or other legal obligation.

We check and update your personal data

We verify that the personal data we deal with about you, is not incorrect or misleading. We also make sure to update your personal data continuously.

As our service is dependent on your data being accurate and up to date, please inform us about relevant changes to your data. You can use the contact information above to notify us of your changes.

In order to ensure the quality of your data, we have adopted internal rules and established procedures for checking and updating your personal data.

We delete your personal data when they are no longer required

We delete your personal data when they are no longer necessary for the purpose, which was the  reason for the collection, processing and keeping of your data.

However, reference is made to Article 17 whereby deletion can be omitted to the extent, that it is necessary to keep information in order for legal requirements to be established, enforced or defended. In consideration of the customer and ourselves, it is important that cases, which we have conducted, can be documented during the period when there may be legal claims against us or our customer regarding the case. Information is therefore rarely deleted before more than 5 years have passed since the end of the contract.

We ensure that we have the authority to process your personal data

When we process your personal data, it is for the purposes described above. Although we have the authority to retrieve personal data about you, we must always ensure that we treat your personal data solely for legitimate purposes. As your co-contractor, our legal basis is that it is necessary for us to have your relevant personal data to fulfill the contract we have with you.

We do not disclose your personal data without permission

We do not disclose your personal information to affiliates and partners for marketing purposes. We, as your co-contractors, have confidentiality, which complements the personal data policy.

We only disclose your personal data if we are legally required to pass it, for example, as part of reporting to an authority. In this regard, you will receive an orientation as you have a right of insight.

If we disclose information to third parties who are not independent data controller, we must ensure that there is a data processor agreement, that ensures you and against the data processor acting negligently with your personal data and in contrary to the instructions, we provide to the data processor.


We protect your personal data and have internal rules on information security

We have adopted internal rules on information security that contain instructions and actions that protect your personal data against being destroyed, lost or modified, from unauthorized disclosure, and against unauthorized access or knowledge of them.

We have established procedures for granting access rights to those of our employees who handle sensitive personal data and data that reveal information about personal interests and habits. We control their actual access through logging and supervision. To avoid data loss, we are continuously doing back- up and safety procedures of our data settings. We also protect the confidentiality and authenticity of your data by encryption.

In case of a security breach that results in a high risk of discrimination, ID theft, financial loss, reputation loss or other significant inconvenience, we will notify you of the security breach as soon as possible.

Use of Cookies - Cookies, Purposes and Relevance

If we place cookies, you will be informed about the use and purpose of collecting data via cookies.

When using cookies, we ask for your consent. However, necessary cookies to ensure functionality and settings can be used without your consent.

You can find more information on our website about our use of cookies and how to delete or reject them. If you want to revoke your consent, please see the instructions under our cookie policy.

Your rights

You are entitled to access your personal data

At any time, you are entitled to know, which data we treat about you, where they originate, and at what purpose we apply them to. You can also find out how long we keep your personal data and who receives data about you, to the extent, that we pass data in Denmark and abroad.

If you request, we may disclose to the data we process about you. Access may, however, be limited for the protection of other people's privacy, business secrets and inviolable rights.

You can make use of your rights by contacting us. You can find our contact information at the top.

You have the right to have inaccurate personal data corrected or deleted

If you believe that the personal data we process about you are inaccurate, you are entitled to correct them. You must contact us and indicate what the inaccuracies are and how they can be corrected.

In some cases, we will have an obligation to delete your personal data. This applies, for example, if you withdraw your consent. If you believe your data is no longer necessary for the purpose we once obtained them, you may want to have them deleted. You can also contact us if you believe your personal data is being processed in violation of the law or other legal obligations.

When you address a request to correct or delete your personal data, we will investigate whether the conditions are met and, in that case, make changes or deletions as soon as possible.

You have the right to object to our processing of your personal data

You have the right to object to our processing of your personal data. You may also object to our disclosure of your data for marketing purposes. You can use the contact information at the top to send an objection.

If your objection is justified, we will stop processing your personal data.

You are entitled to receive the personal data you have made available to us and those we have obtained from other actors about you based on your consent. If we process data about you as part of a contract, where you are a party, you can also get your data sent. You also have the right to transfer these personal data to another service provider.

If you wish to use your right to data portability, you will receive your personal data from us in a commonly used format.

If you wish to access your data, get them corrected or deleted, or object to our data processing, we will investigate if this is possible and respond to your inquiry as soon as possible, and no later than one month after we receive your inquiry.
About Wiley X

Since its establishment in 1987 Wiley X has been a global leader in the protective eyewear market supplying military forces and law enforcement personnel with top of the line ballistic eyewear. Realizing the need to protect your eyes also during leisure and sports, Wiley X is the only premium eyewear brand who tests its entire sunglass collection to both ANSI Z87.1 & EN.166 safety and optical standards.

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